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Adi Neka Fatyandri
Michelle

Abstract
The purpose of this study was to identify the factors that influence employee performance.
These elements include training and development, recruitment and selection, job satisfaction, and
motivation. Purposive sampling was used to collect data from 260 employees of four-star hotels in
Batam, and the data was processed using Smart PLS 3.0 application. The findings revealed that
those elements have an impact significantly positive towards employee performance. Motivation,
as a mediating variable, also showed the same result towards employee performance. This
outcome will be beneficial to Hotel Management in terms of maintaining and improving employee
performance.

Keywords: Training and Development, Recruitment and Selection, Job Satisfaction, Motivation,
Employee Performance.

Abstrak
Studi ini dilaksanakan untuk mengidentidikasi elemen penting yang berpengaruh terhadap
kinerja karyawan. Elemen-elemen tersebut berfokus pada pelatihan dan pengembangan,
rekrutmen dan seleksi, kepuasan kerja dan motivasi. Perolehan sampel menggunakan teknik
purposive sampling terhadap 260 karyawan hotel berbintang empat di Kota Batam dan diuji
melalui aplikasi Smart PLS 3.0. Hasil pengujian menunjukkan pengaruh yang signifikan positif
dari elemen penting tersebut terhadap kinerja karyawan. Motivation sebagai variabel mediasi,
juga memiliki dampak yang signifikan positif terhadap kinerja karyawan. Hasil ini akan berguna
bagi Manajemen Hotel untuk mempertahankan dan meningkatkan kinerja karyawan.

Kata Kunci: Pelatihan dan pengembangan, Rekrutmen dan Seleksi, Kepuasan Kerja, Motivasi,
Kinerja Karyawan.


Keywords: Training and Development, Recruitment and Selection, Job Satisfaction, Motivation, Employee Performance Pelatihan dan pengembangan, Rekrutmen dan Seleksi, Kepuasan Kerja, Motivasi, Kinerja Karyawan
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