Pengaruh Customer Trust dan Customer Satisfaction Terhadap Brand Loyalty Melalui E-WOM. SKETSA BISNIS, [S. l.], v. 9, n. 1, p. 102–113, 2022. DOI: 10.35891/jsb.v9i1.2800. Disponível em: https://jurnal.yudharta.ac.id/v2/index.php/SKETSABISNIS/article/view/2800. Acesso em: 13 oct. 2026.