Managing Risk on A Pharmacy Enterprise Supply Chain Using House of Risk Approach
Main Article Content
Pharmacy CBA is a trading business that engages in pharmaceutical and medical devices. Uncertainty and complexity have been identified as risks in business supply chains. Further measurement is needed in order to enhance the effectiveness of the pharmacy business process. The purpose of this study is to identify risk events and risk agents, calculate the risk value in the supply chain flow from upstream to downstream, and determine efforts to minimize risk. The method used in this research is HOR 2 phases, through a SCOR-based approach. The study begins with the identification of risk events and risk agents based on SCOR, then calculates the level of severity, occurrence, and correlation for the calculation of the HOR 1. Identified 45 risk events, 23 risk agents, and 19 actions to minimize risk. Aggregate risk potential is calculated as a result of HOR 1. From 23 risk agents, ten are prioritized based on the most significant ARP value. In the calculation of HOR 2, 10 risk mitigation strategies are obtained to minimize risk along with the supply chain stream. There are four approaches to implementing the ten mitigations: HR Development, Customer Relationship Management-based approach, Supplier relationship management, and facility design.
Keywords:
pharmacy
HOR
SCOR
mitigation
service
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Kurnia Ramadhan, T. P., Fahma, F., & Sutopo, W. (2021). Kajian Implementasi Manajemen Risiko Untuk Menjamin Keamanan Pangan Pada Masa Pandemi Covid-19 Dengan Metode House of Risk (Studi Kasus: Boys Cake & Bakery Sukoharjo). Pertemuan Dan Presentasi Ilmiah Standardisasi, 2020, 187–196. https://doi.org/10.31153/ppis.2020.76
Kusnindah, C., Sumantri, Y., & Yuniarti, R. (2015). Pengelolaan Risiko Pada Supply Chain dengan Menggunakan Metode House of Risk (HOR) (Studi Kasus di PT. XYZ) Risk Management in The Supply Chain Using The Method of House Of Risk(HOR) (Case Study : PT. XYZ). Jurnal Rekayasa Dan Manajemen Sistem Industri, 2(3), 661–671. http://jrmsi.studentjournal.ub.ac.id/index.php/jrmsi/article/view/116/150
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Maulidya, N. S., Setiyanto, N. W., & Yuniarto, R. (2014). Pengukuran Kinerja Supply Chain Berdasarkan Proses Inti Pada Supply Chain Operation Reference (Scor) (Studi Kasus Pada Pt Arthawenasaki Gemilang Malang). Jurnal Rekayasa Dan Manajemen Sistem Industri, 2(4), 698–705. http://jrmsi.studentjournal.ub.ac.id/index.php/jrmsi/article/view/119/153
Mustika, N. (2017). Analisis Pengaruh Customer Relationship Management Terhadap Loyalitas Pelanggan Dalam Perspektif Etika Bisnis Islam (Studi Pada Bengkel AHASS (Astra Honda Authorized Service Station) Bintang Kharisma Jaya Bandar Lampung) [UIN Raden Intan Lampung]. http://repository.radenintan.ac.id/1175/
Pujawan, I. N., & Geraldin, L. H. (2009). House of risk: A model for proactive supply chain risk management. Business Process Management Journal, 15(6), 953–967. https://doi.org/10.1108/14637150911003801
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Samodro, G. (2020). Pendekatan House Of Risk Untuk Penilaian Risiko Alur Penyediaan Dan Pendistribusian Obat (Studi Kasus Pada Apotek ABC). Opsi, 13(2), 92. https://doi.org/10.31315/Opsi.V13i2.3970
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Singh, P. K., Sharma, S. K., Samuel, C., & Verma, S. (2017). Supplier Relationship Management and Selection Strategies – A Literature Review. 4th International Conference on Industrial Engineering, December, 10–15. https://www.researchgate.net/publication/322068731_Supplier_Relationship_Management_and_Selection_Strategies_-_A_Literature_Review
Sulistyowati, W., & Primyastanto, M. (2021). Product competitiveness of sme processors of fish to regional market. International Journal of Entrepreneurship, 25(2), 1–11.
Tampubolon, F., Bahaudin, A., & Ferro Ferdinant, P. (2013). Pengelolaan Risiko Supply Chain dengan Metode House of Risk. Jurnal Teknik Industri, 1(3), 222–226. https://jurnal.untirta.ac.id/index.php/jti/article/view/94/55
Teniwut, W. A., Betaubun, K. D., Marimin, M., & Djatna, T. (2020). Mitigasi Rantai Pasok Rumput Laut dengan Pendekatan House of Risk dan Fuzzy AHP di Kabupaten Maluku Tenggara. AgriTECH, 40(3), 242. https://doi.org/10.22146/agritech.27770
Trenggonowati, D. L., & Pertiwi, N. A. (2017). Analisis Penyebab Risiko dan Mitigasi Risiko Menggunakan Metode House of Risk Pada Divisi Pengadaan PT XYZ. Journal Industrial Servicess, 3(1), 1–7. https://doi.org/http://dx.doi.org/10.36055/jiss.v3i1a.2053
Wati, N. K., Prasetyo, W., & Wulandari, R. S. (2021). Measurement of Organic Catfish Supply Chain with Supply chain with Supply chain Operation Reference (SCOR) Approach In The Home Industry In The Home Industry (Organic Catfish In Dungus Sidoarjo) Nita. Journal Knowledge Industrial Engineering, 8(1), 17–27. https://doi.org/https://doi.org/10.35891/jkie.v8i1.2489
Wijaya, W. (2013). Analisis Pelatihan Dan Pengembangan Sumber Daya Manusia Pada Pabrik Kecap Wie Sin Di Lombok. Jurnal Agora, 1(3), 1–8. http://publication.petra.ac.id/index.php/manajemen-bisnis/article/view/1077/969
