Analysis of Customers Transfer Opportunities Using Markov Chain at 3 Meatballs Culinary in Galuh Mas Karawang . JKIE [Internet]. 2022 Apr. 30 [cited 2026 Oct. 15];9(1):75-81. Available from: https://jurnal.yudharta.ac.id/v2/index.php/jkie/article/view/2550