The Influence Of Customer Service Quality On Financial Expectations With Roq Approach (Case Study: X Maternity Hospital in Sidoarjo). JKIE [Internet]. 2022 Apr. 30 [cited 2026 Aug. 12];9(1):35-42. Available from: https://jurnal.yudharta.ac.id/v2/index.php/jkie/article/view/2985