The Effect of Work Coordination and Teamwork on Employee Performance: A Study on Employees of The Sales Division at PT X
DOI:
https://doi.org/10.35891/6jfq7m42Keywords:
Work Coordination, Teamwork, Employee PerformanceAbstract
Introduction: Employee performance is a crucial factor in supporting organizational success. However, delays in information exchange and managerial decision-making continue to reduce work effectiveness. This research examines the effects of work coordination and teamwork on employee performance in the Sales Division of PT X. Methods: This research applied a quantitative explanatory approach. Data were obtained from questionnaires completed by 120 employees selected through a saturated sampling technique and were processed using multiple linear regression analysis. Results: The findings indicate that work coordination and teamwork each have a positive and significant influence on employee performance. Simultaneously, both variables also show a significant effect, with teamwork contributing more strongly than work coordination. Conclusion: The Sales Division of PT X should strengthen communication in work coordination and foster a more adaptive teamwork culture to enhance employee performance. Building on these findings, subsequent research could incorporate additional performance-related variables and examine different organizational settings to broaden the applicability of the results.
Downloads
References
Adinda, T. N., Firdaus, M. A., & Agung, S. (2023). Pengaruh Motivasi Kerja dan Disiplin Kerja Terhadap Kinerja Karyawan. Indonesian Journal of Innovation Multidisipliner Research, 1(3), 134–143. https://doi.org/10.31004/ijim.v1i3.15
Amalia, D. K., & Nugroho, M. (2024). Pengaruh Kepemimpinan Dan Kerjasama Tim Terhadap Kinerja Karyawan dengan Semangat Kerja Sebagai Variabel Intervening. EKOBIS, 25(1), 138–151.
Aprilia, K. D., Yudiardi, D., & Avrianto, A. (2020). Pengaruh Koordinasi dan Lingkungan Kerja terhadap Kinerja Karyawan pada PDAM Tirta Intan Kabupaten Garut. Journal of Knowledge Management, 14(1).
Arifin, S. (2024). The Effect of Teamwork and Organizational Commitment on Employee Performance. Journal of Economics, Finance and Management Studies, 07(02), 903–908. https://doi.org/10.47191/jefms/v7-i2-09
Budiyono, B., Nurmayanti, S., & Nururly, S. (2024). The Effect of Teamwork and Workload on Performance with Job Satisfaction as a Mediating Variable in Employees PT. PLN (Persero) UPK Lombok. International Journal of Multicultural and Multireligious Understanding, 11(9), 21–29.
Chawla, C., & Jain, V. (2021). Teamwork on Employee Performance and Organization Growth. Journal of Contemporary Issues in Business and Government, 27(3). https://doi.org/10.47750/cibg.2021.27.03.097
Dulmukmin, & Herawati, E. (2022). Coordination and Team work Depth analysis of Employee Performance at PT. XYZ. International Journal of Management, Economic, Business and Accounting, 1(1). https://doi.org/10.58468/ijmeba.v1i1.16
Elfarisa, N., & Bangun, M. (2023). Competency Development for Boosting Performance of Sales and Key Account Manager, A Case Study in PT Security Indonesia. International Journal of Current Science Research and Review, 06(05).
Fatimah, S., Kadir, A., Melania, M., Jayen, F., & Jaya, H. (2024). The Influence of Coordination and Leadership Quality on Work Discipline of Employees in the Department of Food Security, Agriculture, and Fisheries in South Barito Regency. International Journal of Current Science Research and Review, 07(01), 35–43. https://doi.org/10.47191/ijcsrr/V7-i1-04
Halawa, N. E. (2024). Pengaruh Koordinasi Kerja Terhadap Pegawai di Kantor Camat Ulu Idanotae Kabupaten Nias Selatan. Jurnal Ilmiah Mahasiswa Nias Selatan, 7(2).
Hartini, M., Ariswandy, D., & Ahmaludin . (2022). Gaya Kepemimpinan dan Koordinasi Kerja Terhadap Kinerja Pegawai Badan Pengelolaan Pajak dan Retribusi Daerah. Dikombis : Jurnal Dinamika Ekonomi, Manajemen, dan Bisnis, 1(3), 291–300. https://doi.org/10.24967/dikombis.v1i2.1825
Hasibuan, M. S. P. (2019). Manajemen Sumber Daya Manusia. PT Bumi Aksara.
Hidayat, R. (2021). Pengaruh Komunikasi Internal, Disiplin Kerja dan Kerjasama Tim Terhadap Kinerja Karyawan. Jurnal DIMENSI, 10(1), 58–75. https://doi.org/10.33373/dms.v10i1.2836
Hutagalung, J. S. D. (2020). Pengaruh Moral Kerja dan Koordinasi Terhadap Kinerja Karyawan Pada PT Welling Tapioka Jaya, Serdang Bedagai Sumatera Utara. Jurnal Ilmiah Manajemen dan Bisnis (JIMBI), 1(1).
Khaeruman, K., Marsinah, L., Idrus, S., Irawati, L., Farradia, Y., Erwantiningsih, E., Hartatik, Supatmin, Yuliana, Aisyah, N., Natan, N., Widayanto, M., & Ismawati. (2021). Meningkatkan Kinerja Manajemen Sumber Daya Manusia Konsep & Studi Kasus. CV. AA. RIZKY.
Kojongian, V. V., Lengkong, V., & Raintung, M. C. (2021). The Effect of Competency, Organizational Commitment, and Teamwork Toward Employee Performance In Bhayangkara Horspital Level Iii Manado. Jurnal EMBA, 9(3), 1108–1117.
Lumintang, D. F., Lengkong, V. P. K., & Taroreh, R. N. (2022). The Effect of Work Discipline and Coordination on Performance of North Sulawesi National Road Implementation Center Employees. Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 10(1).
Minn, E., & Wisankosol, P. (2021). ODI on Employee Motivation and Teamwork to Enhance Employee Performance: A Case Study of AAA Company Limited in a Pharmaceutical Industry (Based in Yangon, Myanmar).
Misran, M. (2021). Pengaruh Koordinasi Terhadap Produktivitas Kerja Pegawai Pada Kantor Kelurahan Pelita Kecamatan Samarinda Ilir. Prediksi : Jurnal Administrasi dan Kebijakan, 20(1), 52–66. https://doi.org/10.31293/pd.v2i1.6106
Mulyati, T., & Herawati, N. R. (2022). Analyzing the Effect of Leadership, Teamwork and Employee Involvement on Employee Performance: Study at PT Attaraya Jaya Perkasa Madiun: 2nd International Conference on Education and Technology (ICETECH 2021). https://doi.org/10.2991/assehr.k.220103.052
Nainggolan, N. T., Lie, D., & Nainggolan, L. E. (2020). Pengaruh kerjasama tim terhadap kepuasan kerja yang berdampak pada kinerja Pegawai UPT SDA Bah Bolon Dinas Sumber Daya Air Cipta Karya dan Tata Ruang Provinsi Sumatera Utara. Al Tijarah, 6(3), 181. https://doi.org/10.21111/tijarah.v6i3.5702
Nofritar, & Mahmudin, Y. (2022). Pengaruh Komunikasi, Hubungan Kerja Dan Teamwork Terhadap Kinerja Karyawan Dengan Semangat Kerja Sebagai Variabel Intervening Pada Karyawan PLN Sungai Lansek Kabupaten Sijunjung. Journal of Science Education and Management Business, 1(2), 139–151. https://doi.org/10.62357/joseamb.v1i2.92
Pradhan, R. K., & Jena, L. K. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation. Business Perspectives and Research, 5(1), 69–85. https://doi.org/10.1177/2278533716671630
Purwanto, H., Suwaji, R., Mn, S., & Ardianto, B. P. (2023). Pengaruh Koordinasi, Pengembangan SDM dan Team Work Terhadap Kinerja Pegawai Di Pt. Wom Finance Tbk Jawa Tengah. Jurnal Ekonomi Manajemen (JEKMA), 27(1), 180–187.
Putri, R. S. (2026, January 26). Menperin Beberkan Penyebab Pertumbuhan Industri Manufaktur. Tempo. https://www.tempo.co/ekonomi/menperin-beberkan-penyebab-pertumbuhan-industri-manufaktur-2109992
Rahmasari, L. (2022). The Impact of Communication Quality, Teamwork and Trust on Work Productivity of Tanjung Emas Port Employees. Research Horizon, 2(6).
Rana, D. G., Dubey, D., & Sharma, D. R. (2024). Effect Of Teamwork On Employee Performance. Migration Letters, 21(S3), 1763–1767.
Rani, N. L., & Permoni, N. L. (2025). The Influence of Employee Skills, Coordination, and Job Description on Employee Performance: The Mediating Role of Managerial Control in the National Land Agency in Buleleng Regency. Jurnal Manajemen (Edisi Electronic), 16(3), 917–928.
Rois, M., Agustina, T., & Handoko, Y. (2023). Pengaruh Motivasi, Pelatihan dan Lingkungan Kerja Non Fisik Terhadap Kinerja Sales People pada Jaringan Dealer PT. Astra Honda Motor di Provinsi Nusa Tenggara Barat. Jurnal Syntax Admiration, 4(9), 1498–1517. https://doi.org/10.46799/jsa.v4i9.739
Rumondor, A., Maramis, J., & Lumanauw, B. (2023). The Influence of Work Collaboration, Work Coordination and Work Discipline on Employee Performance at the Department of Energy and Mineral Resources of North Sulawesi Province. Central Asian Journal of Innovations on Tourism Management and Finance, 04(07).
Samwel, J. (2019). The Importance of Teamwork on Employees’ Performance – Evidence from Selected Manufacturing Companies in Lake Zone Regions of Tanzania. International Journal of Economics, Business and Management Research, 3(5), 1–13.
Setiyono, A., & Hasni, G. A. (2025). Teamwork and Team Diversity on the Employee Productivity. Journal of Management and Business Review, 22(1), 1–14. https://doi.org/10.34149/jmbr.v22i1.423
Setyaningrum, R. P., Soelistya, D., Desembrianita, E., Noor, A., & Salamah, U. (2022). Buku Ajar: Evaluasi Kinerja. Nizamia Learning Center. http://eprints.umg.ac.id/6741/
Silalahi, M., Komariyah, I., Sari, A., & Purba, S. (2020). Dasar-Dasar Manajemen dan Bisnis. Yayasan Kita Menulis. https://repository.stiesultanagung.ac.id/id/eprint/647/
Simatupang, S., Silalahi, M., Panjaitan, P. D., & Sasimtan, H. (2024). Leading by Example and Coordination on Employee Performance. Asian Journal of Management Entrepreneurship and Social Science, 04(02), 486–500.
Sodirin, S., Nelson, N., & Pratama Putra, M. N. (2021). Pengaruh Koordinasi Terhadap Kepuasan Kerja Pegawai Pada Dinas Pendidikan Kabupaten Pesisir Barat. Jurnal Manajemen Mandiri Saburai (JMMS), 5(3), 211–218. https://doi.org/10.24967/jmms.v5i3.1464
Suci, E., & Yulia, Y. A. (2020). Pengaruh Kompetensi, Motivasi dan Disiplin Kerja Terhadap Kinerja Pegawai (Studi Kasus pada kantor Dinas Pendidikan dan Kebudayaan Karanganyar). EXCELLENT, 7(1), 76–82. https://doi.org/10.36587/exc.v7i1.628
Supartiyah, S., & Fadhillah, I. (2024). Pengaruh Kerjasama Tim dan Disiplin Kerja Terhadap Efektivitas Kerja di Kementerian Agama Kabupaten Gresik. Aktiva : Jurnal Manajemen dan Bisnis, 4(2), 56–61. https://doi.org/10.56393/aktiva.v4i2.2422
Suriani, N., Risnita, & Jailani, M. S. (2023). Konsep Populasi dan Sampling Serta Pemilihan Partisipan Ditinjau Dari Penelitian Ilmiah Pendidikan. IHSAN : Jurnal Pendidikan Islam, 1(2), 24–36. https://doi.org/10.61104/ihsan.v1i2.55
Susanto, Y., Effendi, M., & Agam, S. (2022). The Effect of Competence and Coordination on Employee Performance with Motivation as Intervening Variable in Regional Tax and Levy Management Agency of Musi Rawas Regency. Jurnal Manajemen dan Bisnis Sriwijaya, 20(1), 1–12. https://doi.org/10.29259/jmbs.v20i1.15825
Vitasek, K. (2022, March 8). Why Collaboration Yields Improved Productivity (And The Science Behind It). Forbes. https://www.forbes.com/sites/katevitasek/2022/03/08/why-collaboration-yields-improved-productivity-and-the-science-behind-it/
Wahjoedi, T. (2021). The effect of organizational culture on employee performance mediated by job satisfaction and work motivation: Evident from SMEs in Indonesia. Management Science Letters, 2053–2060. https://doi.org/10.5267/j.msl.2021.3.004
Wardhana, A. (2024). Management (Planning, Organizing, Leading, Coordinating, Controlling) – Edisi Indonesia. CV Eureka Media Aksara.
Wijayanti, T. C. (2021). Influence of Interpersonal Communication and Teamwork on Organization to Enhance Employee Performance: A Case Study. 425–431. https://doi.org/10.2991/assehr.k.211020.060
Wildanu, E., Irfan, A., Afnan, D., & Fauzi, I. (2021). Pengaruh Koordinasi Pimpinan Terhadap Kinerja Pegawai Kecamatan Kesambi Kota Cirebon. SOSFILKOM : Jurnal Sosial, Filsafat dan Komunikasi, 15(02), 47–62. https://doi.org/10.32534/jsfk.v15i02.2304
Wirtadipura, D. (2022). Pengaruh Perencanaan dan Koordinasi Terhadap Produktivitas Kerja Pegawai Pada Dinas Pekerjaan Umum dan Penataan Ruang Kabupaten Serang. DESANTA, 2(2), 323–332.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 SKETSA BISNIS

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.







